SHIPPING & RETURNS

SHIPPING POLICY

All orders are shipped within 1-2 business days. Orders placed over the weekends are dispatched on Mondays. 

 

Canada: Shipped via Canada Post Expedited Shipping (1-7 Business Days)

Free shipping on orders over $75 within Canada.

 

During the holiday season expect delays due to higher volume of orders. Shipments may be delayed a few days, please allow additional days in transit. A tracking number will be emailed to you with your shipping confirmation from sales@airrelax.ca

​​RETURN & EXCHANGE POLICY​

Thanks for purchasing Air Relax. We stand behind the products we sell with a 30 day refund policy.

 

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

 

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

 

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. Please make sure to include all items and all the original packaging. AirRelax.ca does not cover the cost of return shipping.

 

If anything is unclear or you have more questions feel free to contact our customer support team.